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Publications, Links and Events

Here we include material on

1. Catalysts for Change Management
2. Data Management
3. Using Information Technology in Construction-related consultancies
4. Book Reviews
5. Going Independent and Consultancy as a Career

If you have any comments on the information here, or elsewhere on the web site, please contact us. 

 

Some links and references are provided on other pages where they are more directly relevant to the subject. 

Articles on Change Management may be found here
Related articles are below.  

1. Catalysts for Change Management

Process Mapping

Effective Consulting, an independent publication, included an article on using process mapping as an agent for change. There are many circumstances where the change in the ways that people work are not carefully considered beforehand, buy-in is not achieve, and the result is a disaster. In the examples used here it is a success. Understanding not only the processes as they existed before the change but also as they are intended to later on is vital to enabling effective change.

Download the PDF

Not Just an Office Move

Ambassador, previously the magazine of the Association of MBAs, published my article recognising that since change is inevitable when a company relocates, relocation can be used as an agent for change to help ensure that the changes occur in a constructive, effective way to meet the company’s strategic objectives.

Download the PDF 

2. Knowledge and Data Management

There is a separate page for Data Management here.

Data Management forms the basis of good information, and formed an extensive element of the Valuebill project (See Case Studies), and I will be providing short articles here. The following is based on presentations I made during the Valuebill project.

Referring to the diagram below, service delivery, regardless of sector or industry, depends on the wisdom of the people, who must have real knowledge of what they are doing based on information sourced from data. That data, the very basis of all that the organisation represents, must be timely, accurate and appropriately referenced. Many assignments and projects aim to improve the quality of the data that an organisation uses, the speed at which it can be obtained, and the certainty that it relates to the task in hand.

In this chart, used often during workshops for the project, we depicted the primary objective of the organisations as the provision of high quality services to their customers. To achieve this they needed certainty as expressed through knowledge, developed in conjunction with their partners and related organisations. These are in turn based on information gleaned from core data. Any improvement programme would therefore enable enhancement of the data at the root of this information and knowledge, and of the processes used for gathering and disseminating that data. Better data, gathered and used more effectively, leads to service improvement. Accurate, timely, relevant data is crucial for effective and efficient service delivery.

To discuss information management in your organisation please contact us.

3. The Use of Information Technology in Construction-related Consultancies:

In 1989 while working for Ernst and Young I provided a paper with this title for The Fourth International Conference on Civil & Structural Engineering Computing. It can be found here.

The paper advocated the increased use of the electronic exchange of information – data, drawings, documents – between the various parties engaged in construction, to reduce errors in understanding between architect, engineering consultancies, property consultants, clients and contractors, to save both effort and time. The core message, that sharing information can save time and money, is at least as important today. With significant waste through misunderstandings, better use of standard communication tools can greatly enhance the availability of accurate, up to date information for client, designer, contractor, sub-contractor and materials suppliers. The ultimate benefits are for everyone: a better job for the client, lower costs, and better relationships for all.

4. Book Reviews

Book reviews and other articles were published by Effective Consulting, the Association of MBAs, and, some years ago I think, by Project Manager Today. These were across a broad range of management subjects and interests, including the Economist Pocketbooks, Project Management, Co-opetition, the massive changes in the former Soviet Union, consultancy and innovation. I may include some reviews here from time to time. I have used every one of the books in my work with students at MBA or undergraduate level, as well as with clients. If you think I should review specific titles please let me know.

5. Going Independent and Consultancy as a Career

This has been moved to a new page here

If you would like to discuss anything here please contact us.